Why have an online booking system?
In the age of automation, it makes sense to automate your customer generation system, saving you time and money.
How many customers do you lose because you can’t answer your phone while working?
How many people do you talk with, that don’t live in the area you service, or they can’t fit into the spaces you have available?
How many times do you answer the phone just to say sorry I’m fully booked?
But also think about it from the perspective of someone who’s trying to book their driving lessons.
These are the 4 common problems they face:
● Their calls are not answered
● They have to give their personal details just to check prices or see if the instructors are available
● They put their details on a waiting list – but never hear from the instructor again.
● They have to complete an online booking form – not knowing if they will get reply
How many hours do you think people waste trying to find an instructor?
It’s a poor service really isn’t it,and making phone calls is a thing of the past so why do we still ask people to call.
Look at the way Amazon has automated their industry. They’ve made it quick and easy to buy from them.
So, why build an online booking system – Well it would take the time, stress and agro out of an instructor’s day, and make it a quick and efficient process for prospects looking to book lessons.
And, that’s exactly why we’ve done it!
This system has been specifically designed for instructors like you. Every element of the online booking system is under your own control.
The system is quick and lets you:
● Show spaces online to prospects – you mark the spaces you want to fill as available, and they are visible online.
● You control the area where you want customers – meaning the spaces you mark as available will only show for searches within the radius you set. Example if you only want a customer within a 5 minute radius of your last customer, the booking will only be available to people in that area.
● Choose the transmission type – If you have both manual and automatic tuition vehicles, you decide which option is available for that lesson.
● Select between lesson types – You can select the lesson type, either standard lessons, refresher lessons, motorway lessons or even intensive lessons.
● Set the Lesson duration – you decide on the lesson length, and the gap between each lesson
● Offer single lessons or block bookings – You can encourage people to buy a block of lessons in advance, or they can just select a single lesson.
● Take online Payment – the only way someone can book a lesson via the system is to pay in advance, meaning you know they will be there when you arrive. The payment goes directly into your own bank, so there’s no delay waiting for payments.
● Access the customer full details – Their details come directly to you including, home address, pick up address, driving licence number etc, which eliminates third party mistakes.
● Automated response – Once the lesson is paid the customer gets a lesson booking confirmation with your details and terms of service, meaning they know the rules before you even pick them up.
● Accept payments directly in your bank – You can sell block booking to your own students through the system.
● Fill temporary spaces like students on holiday & cancellations quickly – You can offer one off spaces just to your existing students without them being visible to anyone else.
The booking wizard, It’s very quick and easy to use!
You can access this system anywhere for a mobile, laptop or desktop. And it takes just seconds to make spaces available to the public.
Once a new place is booked it’s taken offline and you get the customers details immediately, so no double bookings.
The really big benefit for instructors
This booking system is advertised in all areas where we have instructors, meaning that your chances of getting found are very high.
Effectively this is the only marketing strategy you will need. You also have your own dedicated pages on our website which again are under your own control.
You can send potential customers to your web page so they can read your test passes, and your reviews, as well as learn more about you.